Technical Operations Manager
About the Job
Gentis Solutions is looking for a Technical Operations Manager to join our client's team. Client-specific benefits are available and will be discussed in detail during your interview.
Compensation for this position ranges from 85k/year - 105k/year per year, based on experience. Payment is bi-weekly and is based on all hours worked, without eligibility for overtime.
This position requires the individual to be located in the Homestead, FL area.
Requirements:
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Education: Bachelor’s Degree in a Hard Science (Physics, Biology, Chemistry) is required.
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Experience:
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Mechanical and technical lab experience.
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Prior supervisory experience in a testing environment.
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In-house and external calibration experience.
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Skills:
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Strong expertise in supporting a diverse technical team with a track record of success.
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Expert-level computer skills.
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Ability to lift up to 50 lbs and work outdoors for extended periods.
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Responsibilities:
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Must be able to manage and oversee special projects from customer consultation through testing.
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Lead hurricane field clearance operations and technical reviews of new work requests.
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Ensure operational and workflow procedures are accurate, current, and complete.
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Address and resolve non-conformances by determining root causes and suggesting long-term corrective actions.
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Provide technical support and leadership for Test Services staff. Nice to Have:
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Proficiency in developing macros within Microsoft Office.
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Experience with data logging systems.
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Familiarity with ISO 17025 Accreditation processes.
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Ability to lead technical customer service efforts, including:
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Handling order, delivery, and quality-related communications.
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Providing customer pricing, photos, and conducting site tours.