Customer Service Electronic Technician
About the Job
Gentis Solutions is looking for a Customer Service Electronic Technician to join our team. This role is part of our Professional Consultants group, working directly with clients to accomplish their goals. Consulting engagements typically last an average of 12 months but often extend in duration.
Compensation for this position ranges from 42k/year - 48k/year per year, based on experience. Payment is bi-weekly and is based on all hours worked, without eligibility for overtime.
This position requires the individual to be located in the Cincinnati, OH area.
Requirements
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Strong troubleshooting skills with electronic products and components
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Experience with soldering, including removing and installing small electronic parts and ICs
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Ability to read and interpret schematics and technical drawings
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Excellent communication skills for providing technical support over the phone
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A problem-solving mindset with a focus on customer satisfaction
Nice to Have
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Associate degree or higher in Electronics or a related field
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Relevant electronics experience from military service
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Prior experience working in automotive electronics or a manufacturing environment
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Familiarity with customer support tools or technical documentation